Effective Date: [Insert Date]
At Soul Aura, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website soul-aura.com and purchase from us.
1. Information We Collect
When you visit or make a purchase on our website, we collect the following data:
✅ Personal Information:
- Name, Email Address, Phone Number
- Shipping & Billing Address
- Payment Details (processed securely via third-party gateways like Razorpay, PayU)
✅ Automatically Collected Data:
- IP Address, Browser Type, and Device Information
- Cookies & Tracking Data (used for analytics and marketing)
✅ Marketing & Advertising Data:
- Interaction with our ads (Facebook Pixel, Google Ads, Instagram)
- Preferences & Interests (for personalized promotions)
2. How We Use Your Information
We use your data for the following purposes:
✔️ Order Processing & Fulfillment – To process and ship your order through our supplier, Qikink.
✔️ Customer Support – To respond to your queries and provide assistance.
✔️ Marketing & Retargeting Ads – To show personalized ads on Facebook, Instagram, and Google (You can opt out anytime).
✔️ Security & Fraud Prevention – To detect and prevent fraud or unauthorized transactions.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. By using our website, you consent to our use of cookies. You can manage or disable cookies in your browser settings.
4. Data Sharing & Security
🔹 We DO NOT sell or share your personal data with third-party advertisers.
🔹 We share order-related details only with Qikink (our supplier) and payment gateways to process transactions.
🔹 All payment information is securely processed through Razorpay, PayU, or Stripe—we do not store card details.
5. Your Rights & Choices
✅ Opt-Out of Marketing Emails – Click the “Unsubscribe” link in any email.
✅ Request Data Deletion – Email us at soulaura490@gmail.com if you want your data removed.
✅ Manage Cookies – Change settings in your browser.
6. Third-Party Services We Use
To provide the best service, we integrate with:
✔️ Qikink (Print-on-Demand Supplier) – For order fulfillment.
✔️ Facebook & Google Ads – For targeted promotions.
✔️ Razorpay/PayU – For secure payments.
These third parties have their own privacy policies, and we encourage you to review them.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
8. Contact Us
📩 Email: soulaura490@gmail.com
📞 Phone: 9477259874